Less is More Privacy Policy

1.Introduction

Welcome to Less is More. We value your privacy and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, the methods by which information is gathered, and how this information is utilised and disseminated.

2. Information We Collect

We collect the following types of information from our customers:

• Customer Name
• Phone Number
• Current Address
• New Address
• Email Address
• Moving Dates

3. Methods of Information Collection

The information we collect is gathered through the following methods:

• Customer-Entered Information: Customers enter their information directly into a form on our website, www.lessismore.nz.
• Staff-Entered Information: Our staff manually enters information into our software database as provided by the customer, either through phone calls, emails, or in-person interactions.

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver the products or services you have requested and to manage your account.
• Communication: To contact you regarding your enquiries, service updates, and marketing communications (with your consent).
• Improvement: To improve our services, website, and customer experience.
• Compliance: To comply with legal obligations and protect our legal rights.
• Third-Party Sharing

We prioritise your privacy and do not share personal information with third parties for marketing purposes. However, there are specific circumstances where your information may be shared:

• Contracted Third Parties: We may share your information with third-party companies that we contract with to complete your downsizing or moving project. These third parties are involved in the process and are essential to providing our services.
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• Internal Use Only: Your information is not distributed or disseminated to anyone outside of our company who is not involved in your downsizing or moving project. Only authorised personnel and contracted third parties directly involved in your downsizing or moving project will have access to your information.

5. Commitment to Privacy

Less is More is dedicated to maintaining the confidentiality and security of your personal information. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

·      Access: Request access to your personal information that we hold.

·      Correction: Request correction of any inaccurate or incomplete personal information.

·      Deletion: Request deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Melissa and Rachel

Less is More
Email: info@lessismore.nz
Phone: 0800 676 673

Thank you for choosing Less is More. We appreciate your trust in us and are committed to safeguarding your personal information.